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Milan Vanity Stool Model GBS57A REPAIR KIT QUESTIONS AND ANSWERS CLICK HERE Click on the photos below for a larger view
In maintaining our commitment to product safety and customer satisfaction, Cheyenne Industries, Inc. and the Consumer Product Safety Commission (CPSC) are announcing a voluntary corrective action plan to repair certain Model GBS57A Milan Vanity Stool benches. The benches covered by the program are ones that used four screws to hold the bench legs to the footring. If the screws at the footring of Model GBS57A are not properly tightened, the leg of the bench can separate or break and a consumer sitting on the bench can lose balance or fall. This corrective action plan will inform consumers of the importance of properly tightening screws and send a repair kit free of charge to any consumer whos Model GBS57A has broken. The press release below provides the details of the corrective action plan. Information may also be found on the CPSC website (www.cpsc.gov). Cheyenne is also issuing direct notices to consumers through a point of purchase poster to be displayed in Bed Bath & Beyond stores. Consumers should access this website (www.cheyennehomefurnishings.com) to learn more about the program, and then contact us toll free at 1-800-737-5267. Our customer service staff is trained to determine whether the consumer's bench is involved in this repair program and to fulfill repair kit requests. The repair program is being undertaken out of an abundance of caution, in order to avoid any future isolated incidents or injury. Cheyenne remains a leader in the industry in its commitment to product quality, customer satisfaction and customer service.
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